Terms and Conditions

01What ETX Exchange is

ETX Exchange is a peer-to-peer marketplace where people in Ethiopia buy and sell USDT for Ethiopian birr, together with a wallet for holding USDT on the platform.

In a P2P trade the buyer and the seller are the two traders. ETX Exchange is not the counterparty to the trade: it publishes the offer, records the agreed rate and total, reserves the USDT on the order and keeps the order's history available to both sides.

02Your account

You need an account to trade. The details you give must be accurate and yours, and you are responsible for activity carried out with your sign-in credentials and security methods.

You may hold one account for your own use. Accounts must not be sold, shared or operated on behalf of someone else.

03Identity verification

Trading requires a verified identity. Verification is carried out by ETX's identity verification provider, and the verified legal name is used to check the payment accounts you add.

Deposits, withdrawals and trading may be limited until verification is complete.

04Trading between users

• Rates, order limits and payment methods are set by the trader who posts the offer.
• Opening an order reserves the USDT amount for that order at the agreed rate.
• Both sides confirm their part of the transfer; an order is completed once the receiving side confirms and releases.
• A confirmed order cannot be cancelled by either trader. If something goes wrong, either side can open a dispute and file evidence.
• Unpaid orders close automatically when their payment window expires.
• ETX reviewers examine disputes and record a decision. ETX does not guarantee the outcome of any trade.

05Wallet, deposits and withdrawals

• Deposits must be sent to the deposit address issued for your account, on the network the app shows.
• A deposit is credited once the payment provider confirms it on-chain; confirmations take time.
• Withdrawals are sent to the address you supply. Blockchain transfers cannot be reversed once broadcast, so check the address and network before confirming.
• Internal transfers between ETX accounts are recorded in the ledger and cannot be reversed after they complete.

06Fees

A platform fee applies to completed P2P orders and is shown before you trade. ETX Exchange charges a 1% deposit fee on the verified amount received and a 1% withdrawal fee included in the amount you request; both are shown on the transaction screens, on your receipts and in your transaction history. Blockchain and provider network fees are set by the network, not by ETX Exchange, and are never charged to your balance by ETX.

07Prohibited use

You must not use ETX Exchange for fraud, money laundering, terrorist financing, sanctions evasion, or any activity that breaks the law that applies to you. Accounts used for these purposes may be restricted or closed.

08Suspension and closing an account

ETX Exchange may restrict or suspend access where it is required to by law, where fraudulent or abusive activity is suspected, or where identity verification cannot be completed. Where it is appropriate, the account holder is told what happened and can contact support.

09Changes to the service

Features, fees and these terms may change as the service develops. Material changes are announced through the app or by email before they take effect.

10Contact

Sign in and open a support ticket to reach the ETX Exchange team about an account, an order or these terms.